Support

Last updated: 24 October 2026

Write to us

tanokorean.support@gmail.com. We usually answer within a few days. If something doesn't work, use Settings → "Report a problem" in the app: it fills in the app and iOS versions for you.

Free and Premium

Free, for good: 3 new words a day, every review, the level check and quick checks, every category and situation, practice with the usual cards, and Stats.

Premium adds unlimited new words and a bigger daily goal (5, 10 or 15 words), the Fill in and Write exercises in your reviews and practice, More stats, and everything we add next. You can buy it monthly, yearly (with a free first week for new subscribers) or once for good. Prices are shown in the App Store and in the app, in your own currency.

Restore purchases

On a new iPhone or after reinstalling the app: open Settings in the app → Premium → Restore purchases. Use the same Apple Account you bought Premium with. There is no account of ours to sign in to.

Cancel or change a subscription

  • Cancel: iPhone Settings → your name → Subscriptions → Tano, or in the app: Settings → Premium → Manage subscription. Premium stays on until the end of the period you paid for. To cancel a free week without paying, cancel at least a day before it ends.
  • Change plan: in the app, Settings → Premium → Change plan. Monthly to yearly starts the same day, and Apple refunds the unused part of your month. Yearly to monthly starts when your year ends.
  • Lifetime is a one-time purchase. If you have a subscription, it keeps renewing until you cancel it: the app opens Subscriptions right after the purchase so you can.
  • Refunds are handled by Apple: reportaproblem.apple.com.

Family Sharing

The yearly plan can be shared with up to five family members through Apple's Family Sharing. They get Premium automatically on their own iPhones (it may take a moment after they open the app). Only the person who bought it can change or cancel it. The monthly plan and Lifetime are not shared.

Redeem a code

If you got a code from us, a tutor or a school: in the app, Settings → Premium → Redeem code, or open the link that came with the code. You can redeem a code before you install the app, too: Premium is on when you first open it. If a code gives you a free period of a subscription, the subscription renews at its normal price afterwards unless you cancel it.

Your progress stays on your iPhone

There is no account: your words, reviews and progress are saved only on your iPhone. If you delete the app, they are deleted with it. A backup of your iPhone (iCloud or a computer) includes them, so they come back when you restore that backup or move to a new iPhone from it. We can't see or restore your progress ourselves.

A wrong word or translation

Tap the small flag on a word (in its details, on the back of a card, or on a new word's card), or use Settings → "Report a problem". Your iPhone's share sheet opens with the word filled in: send it to our email address, or anywhere you like. Thank you: every report makes the word list better.

Terms, privacy and the word list